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Maintainance & support

We offer Best Maintainance & support Service

DataServe Maintenance and Support Practice:

  • Large Team of Resident Technical Support.
  • Support a Wide Range of Technologies & Solutions.
  • Strong Support from Vendors.
  • Adhere to ITIL Standards.
  • Maintain Service Level Agreement - SLA.
  • Utilize Services Desk.
  • Multiple Channels for Support.

DataServe Categories of Maintenance:

  • Corrective.
  • Reactive modification to correct discovered problems.
  • Preventive.
  • Inspect and test the application at regular intervals according to specific instructions, intended to prevent failures in service.
  • Adaptive.
  • Modification to keep the system usable in changing environment.
  • Improve performance.
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Scalability

Provide Large Team of Resident Technical Support with Wide Range of Technologies & Solutions

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Utilization

Utilize Services Desk and Maintain Service Level Agreement - SLA as well

02

Standardization

Adhere to ITIL Standards with Strong Support from Vendors and Multiple support Channel.

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Differnet Categories

include different categories (Corrective,Reactive modification, Preventive, Inspect and test, Adaptive, Perfective)