Services > Technical Consultation

DataServe provide professional consultation services that cover the following:

• Study customer requirements so that these requirements can be collected and rephrased in an official technical requirements

• Analyze existing business practices and documenting it using business analysts specialized in the administrative, financial or legal areas.

• Making Gap Analysis studies. Gap analysis aim to document current situation (As Is) then making analysis and documentation for the (To Be) situation then the study identify the Gap between the (As Is) and (To Be) and identify ways to overcome it considering best practices, and using process reengineering or/and technical solutions. The recommendation usually include the implementation plans as well.

• Specialized consultation/feasibility studies for specific requirements to solve business issue or improve business practice using technical solution. This service is delivered by technical consultants specialized in the problem area. These consultant provide objective technical analysis and justifications for the possible solution that can resolve the issue and at the same time in conjunction with account manager can provide a close estimate of the total solution. This can significantly help the customer proceed with the recommendations and implement the solution or request a budget for it in the next financial year or request further information from qualified vendors. Alternatively the customer can cancel this request if the feasibility study was not justified. 

• Provide technical evaluation for solution or product. This is a technical study where the solution or product is being tested against standard evaluation metrics using templates and tools. the collected data is then assembled and and over evaluation report is generated.

• Building Request For Proposal (RFP) document. This document is usually the end product of studying customer requirements so that if the customer decide to release a public tender or make invitation for bidders/vendors to bid or make an offer for his requirements. It is a technical and legal document and all requirements are binding to the customer and the vendor once he agree on them.

• Building Request for Information (RFI) document. This document is usually built upon customer request when there are multiple vendors for the same solution with little or no information about all these solutions/vendors. It aims to collect additional technical information about available solutions from different vendors and may request budgetary cost for the implementation. In large projects implementation plan may also be requested as this could be a major factor in selection criterion for the solution/vendor.

The extensive technical skills and expertise available in DataServe and that we have access to in short time guarantee satisfaction of the customer for the selected specialized consultation study. to know more about our specialized consultation studies, please contact us from here.