Solutions > IVR & Call Centers
 
DataServe IVR portfolio is a complete suite of advanced voice processing and speech technology products and services. IVR is an Interactive Voice Response (IVR) system that merges computer and telephone system technologies to connect to your company's telephone lines and answers your incoming calls 24 hours a day, 7 days a week. The system offers callers a menu of choices designed specifically for your company needs. When instructed, callers use their touch-tone phone to enter their response. IVR saves you time by organizing and handling the calls to your company.

The DataServe Interactive Voice Response (IVR) systems are part of the Media Processing Server (MPS) series, a family of products that can be configured for small, medium, and large applications ranging from 4 to 960 ports. Multiple MPS systems can be networked to provide thousands of ports for the largest call-center applications possible.

Providing advanced, interactive voice processing capabilities with multiple features, configurations, and complimentary products, the DataServe IVR offering is based on an open, flexible, and modular design that allows the system to operate across an entire range of applications>

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